Distributor Support Representative (m/f) FR/SP/EN

For one of our clients we are looking for a motivated Distributor Support Representative (m/f)
Zaventem

Job description

As the Distributor Support Representative you will play a key role in supporting, training and aligning our distributors. Your role is to provide excellent and personalized Distributors support to drive the sales in various markets. The Distributor Support Representative will report to the local DS Manager and work closely with the Account Managers and the other DS agents. He/she has the following responsibilities:

  • Receive and properly handle incoming phone calls and written correspondence providing the best possible service to the Distributors:
  • Solve problems and concern in a timely and effective manner
  • Motivate and support Distributors in qualification: make sure they know the steps to become an Executive
  • Make a good interface between the Distributors and the Company
  • Train the Distributors on the usage of our tools that could lead towards higher efficiency and help them in building their business

 

Your profile

  • Bachelor degree is preferred
  • A first experience in Customer Service (preferred in the industry)
  • Fluent in French, Spanish, (Italian) and good English skills, both written and verbal.
  • Good knowledge of Microsoft Office
  • You possess an enthusiastic and energetic personality
  • You maintain a positive and uplifting work environment
  • You are organized, punctual and customer-focused
  • You have excellent problem solving skills with an entrepreneurial mind-set
  • You possess strong people management skills
  • You are a team player who also likes to work independently
  • You have strong communication skills, both verbally and written
  • You are result driven, pro-active and eager to learn

What we offer

A challenging opportunity in an expanding and dynamic company where you will work close to the business, have international contacts and have exposure to other departments (such as marketing, legal, finance etc.), and where you are able to contribute to the development of a successful team.

Timetable

Full-time

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